To protect the integrity of the data held by Cifas through leading the Data Integrity operational team. Provide assurance to the Cifas Leadership that members are operating within the terms of their agreement and any issues are handled appropriately for the member, Cifas and other stakeholders.
The following competencies are required to undertake the role successfully:
Communication – Level 3
Communication is the ability and willingness to give and receive information effectively. This information may be verbal or written or take the form of a formal presentation. The performance level sought is: L3, tailors communication approach, modifies style and content of communication to suit all situations and people, understands information needs of others and communications accordingly (upward and within team), ensures regular information updates & provides opportunity for them and makes appropriate use of humour.
Relationship Building – Level 3
Relationship building is the ability to successfully establish useful relationships across the range of internal and external teams and Members. It relies on interpersonal sensitivity and the ability to understand and consider the needs and feelings of others. It therefore includes empathy and good listening skills, as well as qualities such as honesty and integrity. The performance level sought is: L3, perceptive and appreciates needs of others, has an accurate understanding of how others will react in certain situations, openly recognises the concerns and issues of others, an detect and understand reasons for defensiveness & appreciates impact of decisions on others, realises that having a good relationship with someone makes them more likely to do you a favour, but does not abuse this and reciprocates, adapts responses in line with feelings of others.
Developing Others – Level 3
Developing others is the ability to encourage others to learn and to guide them in the identification of development needs. It also involves giving feedback, conducting appraisals and giving support. This includes delegation and empowerment and requires ‘letting go’. The performance level sought is L3, helps others to learn and develop, delegates certain activities as part of individuals development, encourages feedback from team on improving processes, acts as sounding board / mentor, occasionally playing Devil’s Advocate, gives on-going feedback so appraisals never a shock, always has time for people, never rushing them, encourages under-performers to identify training needs.
Innovation – Level 3
Innovation is the ability to think of and suggest new and better ways of doing things and being creative. It requires a willingness to experiment and to display entrepreneurship by taking calculated risks. The performance level sought is L3, creatively challenges established practices, suggests & sponsors new ways of doing things, Follows ideas through to implementation, thinks ‘there has to be a better way of doing things’.
Attention to Detail – Level 4
Defined as: Continually checking information and progress to maintain a high degree of accuracy and having a low tolerance for errors. It involves following tasks through to the end. The performance level sought is: ‘Gets it right first time’ (Indicators: Always needs to know that a job’s been done properly, Goes through figures / reports and knows instinctively where to check and what it should look like, Sets an example to others so that quality of their work improves)
The following qualifications, skills, experience, knowledge and other attributes are required to be considered for the role:
Start date: asap
Salary: in the region of £44,000 pa
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